NoBeep Privacy Policy

How long NoBeep keeps call data

• Call audio: once a call is 24 hours old, we ask our voice provider to delete its audio.
• A business can choose to keep no audio. We then ask for the audio to be deleted once the call ends.
• Full call transcripts: NoBeep keeps none. We ask our voice provider to delete its copy together with the audio.
• Call summaries and messages for the business: kept no longer than 90 days after the call.
• Records of the notice a caller heard and any objection: kept 4 years (1,461 days) after the call. They hold no call content.
• Consent and opt-out records: kept 4 years (1,461 days) after the consent ends. They hold no call content.
• A business can ask us to delete its call content sooner. A legal hold pauses deletion until it is lifted.
• Our voice provider processes call audio and text to run the call. Its terms let it use call content to improve its call features, such as speech recognition and turn-taking. Its terms say that use does not identify the business or the caller. Its terms say it does not share call content with third parties for their own training.